At Merits Accounting, we aim to deliver exceptional service tailored to meet your financial needs.

Please review our fulfillment policy to understand the terms regarding our services, cancellations, and refunds.

Scope of Services

All services provided are detailed in the agreement signed by the client and Merits Accounting Inc. Any additional services requested will require a separate agreement.

Service Delivery

Services are provided as outlined in the agreement, and we strive to meet all specified timelines. Any delays will be communicated promptly.

Cancellations

Clients may cancel scheduled services with at least 15 notice or as outlined in their Service Agreement.

Refund Policy

Refunds are offered on a case-by-case basis for services that are not performed as agreed. Completed services, consultations, and financial reports are non-refundable.

To request a refund, please contact [email protected] with the service details and reason for the request.

Dispute Resolution

In the event of a dispute regarding the quality or delivery of services, clients can reach out to our support team at [email protected] and we will work collaboratively to resolve the matter.

Changes to the Policy

Merits Accounting Inc. reserves the right to update this policy. Clients will be notified of any changes via email or announcements on our website.